01
5 — 8 minutes

You tell us your story

Upload reports and scans, list current meds, write your worries in plain words. We translate the medical jargon so doctors arrive ready.

  • Upload PDFs, DICOM, images, or just type what you remember
  • Write what you want answered, in any words you like — we rephrase for the doctor
  • Add a recording if speaking is easier than typing
  • Your file is encrypted on the way in. Only the assigned panel sees it.
02
Within 2 hours

We assemble the panel

Algorithmic matching, hand-verified by a case manager. You meet your reviewers — by name and résumé — before they read a single line.

  • A case manager reads your file first and rejects mismatches
  • You see each doctor's full profile and can swap before they begin
  • Conflicts of interest are checked against treating institutions
  • If a doctor declines, we re-assign automatically — no delay to you
03
In 24 hours

The opinions arrive

Each doctor writes back independently. Read them side-by-side. Book a teleconsult only if you want to talk it through. Yours to keep, always.

  • Plain-language summaries written for you, not your GP
  • Disagreements between doctors are highlighted — those are the useful bits
  • Optional 30-minute video consults with any reviewer
  • Download as PDF, share with your local doctor, or keep in your DocFriends vault
What you get back

A written opinion — not a verdict.

Every doctor on our network writes in the same shape, so you can compare them like for like.

A
A direct answer to your question

The thing you actually came here for — the doctor's read on whether the proposed plan is right, or what they would do instead.

B
Reasoning, shown

What in your file led to that read. Which lab values mattered, which scans changed the picture, what they wanted to see more of.

C
A confidence level

"I'm sure" or "I'm leaning" or "this needs another scan first." Written plainly — no false certainty.

D
What you should do next

Specific, actionable. Ask for this test. See this specialty. Get this scan repeated. Wait six weeks. Read this paper with your doctor.

What we promise

A few things we will never do.

Diagnose remotely

We don't replace your treating doctor. Opinions are reviews of your reports — they aren't a prescription pad.

Sell your data

Your file goes to the panel and your vault. Nowhere else. Never to insurers, advertisers, or AI training sets.

Hide a kickback

Our doctors are paid the same regardless of what they recommend. No referral fees, no commission, no incentive to over-call.

Miss the 24-hour mark quietly

If we're late, you get a full automatic refund. You don't have to ask.

24-hour delivery · every plan
Refund if we miss
No subscriptions
UPI · cards · net-banking
Side-by-side comparison

Your case, read by three sets of eyes, by morning.

Start writing — you don't pay anything until a doctor's been assigned and you say "yes, send my file." If you change your mind, your case quietly closes.

Start your case Talk to a case manager
— or call · +91 80 4567 0184